115 E Fort Union Blvd, Midvale, UT 84047

 

 

NEURO-RESTORE

Privacy Policy

Effective Date: [Insert Date]  |  Last Updated: [Insert Date]

Overview

Neuro-Restore (“we,” “us,” or “our”), a program offered through Campbell Chiropractic, is committed to protecting the privacy of everyone who visits neuro-restore.com (the “Site”) or contacts us to learn about our peripheral neuropathy program. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This Privacy Policy covers general website and communications privacy. It does not replace our Medical Disclaimer, which addresses the clinical and treatment-related information on this Site. Where health information is involved, see the “Protected Health Information” section below.

Information We Collect

We collect information in the following ways:

  • Contact and scheduling forms — name, phone number, email address, and any details you submit, including free-text responses such as “How can we help?”
  • Appointment information — details needed to schedule, confirm, or remind you of a visit.
  • Communications — information you provide if you call, email, or text our office directly.
  • Technical information — standard data such as IP address and browser type, collected automatically when you visit the Site.

Protected Health Information (PHI)

Our forms are designed to collect only the information needed to schedule an evaluation. However, the open-ended “How can we help?” field means that a visitor could voluntarily include health details — for example, a description of symptoms — when submitting a form.

We treat any such information as sensitive and protect it accordingly:

  • We do not use health-related details submitted through forms for marketing or advertising purposes.
  • Access to submitted health information is limited to staff involved in scheduling and patient care.
  • We recommend visitors avoid including detailed medical history in open web forms; a member of our team will gather any necessary health history directly, by phone or in person.

This section provides a general privacy overlay for information that may be submitted through the website. It is not a substitute for a formal HIPAA Notice of Privacy Practices. We recommend legal review to confirm whether a formal Notice of Privacy Practices is required based on how patient data is stored and processed, and to align this language with our Medical Disclaimer page.

How We Use Your Information

  • To respond to inquiries and schedule appointments.
  • To send appointment confirmations and reminders.
  • To improve our Site and services.
  • To comply with legal and regulatory obligations.

We do not sell your personal information.

SMS / Text Messaging

If you provide your mobile number, you may receive text messages related to appointment scheduling and reminders. By providing your number, you consent to receive these SMS communications from Neuro-Restore / Campbell Chiropractic.

  • Message frequency varies based on your appointment activity.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP, or by contacting our office directly.
  • Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

Cookies

We do not currently use cookies to track visitors on this Site. If this changes — for example, if we add analytics or advertising tracking in the future — this Privacy Policy will be updated to disclose that use before it begins.

Third-Party Services

We may work with trusted third-party services to operate the Site and manage patient scheduling and communication, which may include:

  • A customer relationship management (CRM) platform to organize appointment and contact information.
  • Website hosting and form-processing services.
  • Online scheduling or review-collection tools.

These providers only receive the information necessary to perform their function and are not authorized to use it for their own marketing purposes.

How Long We Retain Your Data

We retain contact and scheduling information for as long as needed to manage your relationship with our office, and as required by applicable recordkeeping and legal obligations. You may request that we delete non-clinical contact information we hold about you, as described below.

Your Rights

You may contact us at any time to:

  • Request a copy of the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information, subject to any records we are required to retain for legal, administrative, or clinical purposes.
  • Opt out of SMS communications, as described above.

Children's Privacy

This Site is not directed to children, and we do not knowingly collect information from individuals under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

  • Neuro-Restore / Campbell Chiropractic
  • 115 East Fort Union Blvd, Suite A, Midvale, UT 84047
  • (801) 566-4357